If for any reason you need to return any item purchased from Forever Mine Designs you must first contact us with the details of your order and, once we have discussed the issue with you, we will issue a Returns Authorisation* and arrange either a replacement or a refund depending on the circumstances.
Please note that refunds will only be issued once the goods have been returned**
*Returns for change of mind are not accepted. Returns Authorisation will only be granted in circumstances where it is deemed appropriate in accordance with Australian Consumer Law
**Postage costs may apply if you are unable to physically return the product yourself, this is in accordance with Australian Consumer Law for the return of products of a size that can easily be posted.